Text messages
Deskhand's business line, for calls and texts:
Call this number to ask about Deskhand or to book a free 20-minute consultation. Our AI phone assistant answers. We only text people who contacted us first, and only about their own request.
How we ask for permission to text you
Near the end of a call, after you give us your callback number, our assistant asks before we send any text. The conversation goes like this:
Assistant: "Can we send you text messages about your consult? That's a booking confirmation, a reminder before the call, and follow-ups about your request, from Deskhand."
Caller: "Yes."
Assistant: "Great. Message frequency varies, message and data rates may apply, and you can reply STOP anytime to opt out or HELP for help. So it's okay to text you at the number you gave us?"
Caller: "Yes, that's fine."
Assistant: "Thanks, you're all set."
If you say no at either step, we don't text you, and we send anything about your consult by email instead. Saying no never affects your booking. Every call is recorded and transcribed (the assistant tells you this at the start), so your answer is saved with the date and time.
Other ways a text conversation starts
- You text us first at (507) 448-4912. We reply to your message.
- We miss your call. We send one text back about that call, which names Deskhand and says how to opt out.
What we send
- Consultation confirmations, reminders and changes
- Replies and follow-ups about the request you contacted us about
No marketing or promotional texts. Message frequency varies. Message and data rates may apply.
Opting out and help
- Reply STOP at any time to stop all texts. We confirm once, then send nothing more. Reply START to turn them back on.
- Reply HELP for help, or email mohammed@deskhandco.com.
Carriers are not liable for delayed or undelivered messages.
Your information
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. See our Privacy Policy and the SMS terms in our Terms of Service.